Patient Care advocacy services
Assurant Health customers receive access to the independent Health Payment Advocates at Patient Care. Patient Care advocates help you navigate the health care system.
The advantages of Patient Care
Advocates from Patient Care work with you, your physician, and Assurant Health to provide assistance and help you work through health care issues. Unique Patient Care services include:
- Explanation of your health insurance benefits from a qualified advocate
- Help with sorting out claims or medical billing issues as needed
- Assistance finding a doctor or hospital in your network
- Answers on how to best use your Health Savings Account (HSA) or Health Reimbursement Arrangement (HRA)
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Patient Care is also a useful tool for comparing doctor and hospital prices. You can save money by seeing cost comparisons of procedures before you make appointments.
More Patient Care services
Patient Care not only will help you get advice on general benefit issues and processes but also will give you cost and quality information for procedures like:
- MRIs
- Childbirth
- Knee surgery
- Mammograms
- Colonoscopies
Using the advocate resources at Patient Care helps you make an informed decision about the care you need.
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Patient Care services are available to Assurant Health customers. These services are not part of the health insurance contract. Patient Care does not determine medical necessity or provide clinical advice. Patient Care services are an advanced level of customer service, are voluntary and may be discontinued at any time.

